
CEO Nick Robinson reiterated the comments he made in the FY results in June, that “there are fewer large scale multi-million pound, multi-year contract opportunities in the Partner business' market. Opportunities and contracts in this business currently tend to be for projects of a smaller size.” This has long been our worry (see Phoenix sees growth slow), especially as Partner Services contributes just over 40% of Phoenix’s revenues and profit contribution. However, Phoenix’s Mid-market division (38% of revenues) was hardest hit, especially in product sales and professional services. Nonetheless, Robinson reported margin improvement in Partner Services and Business Continuity, partly though cost control and partly through a more profitable service mix, which is holding the group margin steady. Although the order book is down 6% since the end of March, the pipeline is looking healthier but deals are taking longer to close. Annualised contract values are down 2% since March, which shows the positive mitigation from recurring revenue streams.
Robinson is calling an ‘in line’ year, but it seems a little early for that degree of confidence given they still have 8 months to go. But let’s hope so anyway.
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