Xchanging cements alliance and deal with Alexander Mann Solutions

(By Anthony Miller – Friday 31st July 2009 9:15am). Ahead of its interim results on Monday, ‘the other’ UK BPO player, Xchanging, has consummated its relationship with RPO (recruitment process outsourcing) firm Alexander Mann Solutions via a marketing alliance and a procurement BPO deal. The alliance builds on a relationship at Xchanging’s flagship client, BAESystems, in which AMS displaced Xchanging for the onsite bit of its HR BPO contract (see Xchanging update).

We anticipated this would presage a more formal tie-up. What we didn’t expect was for AMS to be big enough to warrant outsourcing to Xchanging, but that’s exactly what has also happened. In its biggest ever procurement BPO deal, Xchanging is to take over the management of AMS’ indirect procurement spend, which apparently totals £825m over 5 years. That’s an awful lot of paper clips! TechMarketView subscription service clients can read more about AMS in the UKHotViews archives (see Alexander Mann Solutions make recruitment the process), and we’ll bring you more after Monday’s results.