(By Richard Holway 8.00am Friday 31st July 09)I understand that, yesterday, Mark Quartermaine was confirmed as President of BT Global Services operations in the UK. Mark has been 'acting' in that role for several months (See BT GS Part 7 and BT GS Part 8 ) so this is a welcome move to add some stability to the organisation.
In addition, I understand that Rogier Bronsgeest is joining BT GS from Getronics as President of Customer Services Operations. The much respected Patrick O'Connell, who played such a vital role in turning around BT's NHS contracts, becomes President, Major Programmes where his responsibilities include the Defense Fixed Telecomms Service, DWP, delivery for the 2012 Olympics ...as well as the NHS. The only question here is how many NEW large, complex major programmes BT GS will take on in the future...
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